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Communication software which offer graphical control over call centers and other businesses telephony functions.
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Technology Service Provider (TSP) that supports the growing trend of companies that outsource customer service requirements.
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Products which integrate and manage voice, e-mail and Internet communications for call processing centers.
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Company offers Internet hosted predictive dialer, ACD, and CRM for call center applications. Service requires no hardward other than telephones and a broadband connection.
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Offering digitized voice communications equipment, and customized computer based training for call handlers
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